Bubbly Bins ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, disclose, store, and protect Personal Information when you visit our website, communicate with us, schedule service, receive appliance repair or maintenance services, or otherwise interact with our business.
This Privacy Policy applies to information collected through our website, mobile communications, customer service interactions, in-home service visits, and other interactions related to our appliance repair and service business.
We may collect Personal Information that you provide when scheduling service, requesting support, making payments, or communicating with us. This may include:
When providing appliance repair or maintenance services, we may collect information related to the service visit, including:
Technicians may document service visits using written notes, diagnostic information, or photographs to accurately record appliance condition, repairs performed, and warranty information.
Photographs or documentation taken during service visits are intended only to capture appliance-related issues or service conditions and are not intended to capture unrelated areas of a customer's home.
Appliance model numbers, serial numbers, and diagnostic information may be recorded to identify parts, process warranty claims, maintain service records, and document completed repairs.
Technician Documentation and Photography
During service visits, our technicians may use mobile devices or service management tools to document appliance conditions, parts, installation environments, and completed repairs. This documentation may include written notes, diagnostic information, or photographs.
Photographs are taken solely for legitimate business purposes such as documenting appliance condition, identifying parts, supporting warranty claims, confirming completed repairs, maintaining service records, or improving service quality.
Technicians are instructed to focus photographs on appliances, components, or service-related conditions and to avoid capturing unrelated personal areas of a customer's home whenever possible.
All documentation and images collected during service are handled in accordance with this Privacy Policy and are used only for operational, service, warranty, training, or quality assurance purposes.
When you visit our website or interact with our online services, we may automatically collect certain technical information such as:
We may use cookies or similar technologies to help operate and improve our website.
We may receive information from third parties such as:
This information helps us operate our business and provide services to customers.
We use Personal Information for the following purposes:
Where permitted by law, we may also send promotional or informational communications related to our services.
By providing your phone number and opting in, you consent to receive text messages from [Company Name] related to service appointments, reminders, service updates, account notifications, and customer support communications.
Message frequency may vary depending on service activity. Message and data rates may apply depending on your mobile carrier.
Consent to receive text messages is not required as a condition of purchasing services.
You may opt out of non-essential text messages at any time by replying STOP to any message. For help, reply HELP where supported or contact us using the contact information below.
After opting out, you may receive a final confirmation message.
We do not sell, rent, or share mobile phone numbers with third parties for their own marketing or advertising purposes.
Phone numbers are used only for service communications, appointment notifications, customer support, and related business communications.
Our website may use cookies or similar technologies to:
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
We may share Personal Information in limited circumstances, including:
We do not sell or rent Personal Information to third parties for marketing purposes.
We retain Personal Information for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and legal requirements.
We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, misuse, or disclosure.
However, no method of data transmission or storage can be guaranteed to be completely secure
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and related laws, including the right to request access to or deletion of certain Personal Information we hold about you, subject to legal exceptions.
To submit a request, please contact us using the information below.
Our services are not directed to children under 13, and we do not knowingly collect Personal Information from children under 13.
We may update this Privacy Policy periodically. If changes are made, we will update the effective date listed above.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
[Company Name]
[Business Address]
[Email Address]
[Phone Number]