Please read these Terms and Conditions (“Terms”) carefully before using our website, scheduling services, or interacting with our online systems (collectively, the “Services”) operated by Binz Solutions (“Company,” “we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use our Services.
Our Services include our website, online scheduling tools, customer portals, mobile services, and any related communication tools used to request, schedule, manage, or pay for appliance repair or related services. You agree to use our Services only for lawful purposes and in a way that does not infringe upon or restrict anyone else's use of the Services.
Binz Solutions offers optional text messaging for service appointments, scheduling updates, technician notifications, repair status updates, and customer service communications. Customers may enroll by entering their mobile phone number and selecting the SMS consent checkbox on our ServiceWorks-powered Instant Booking form.
Message frequency varies based on service activity. Message and data rates may apply. Reply STOP to opt out of the messaging program. Reply HELP for assistance or contact Binz Solutions.
Consent to receive text messages is not a condition of purchasing services. Please review our Privacy Policy for information about how your personal information and SMS consent records are handled.
Our Services may allow you to submit information such as:
You are responsible for ensuring that the information you provide is accurate and lawful.
By submitting information through our Services, you grant us permission to use that information for the purpose of providing services, managing appointments, processing payments, and improving our operations.
We do not claim ownership of your submitted information but may store and process it as necessary to provide our services.
Some features of our Services may require you to create an account.
If you create an account, you agree to:
You are responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts that violate these Terms or misuse the Services.
All content on our website and online systems, including but not limited to:
is the property of Binz Solutions or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, or reuse any materials from our Services without our prior written permission.
Our website or Services may contain links to third-party websites or services that are not owned or controlled by us.
We are not responsible for the content, privacy practices, or policies of any third-party websites.
You access such websites at your own risk.
While we strive to keep our website and scheduling systems operating reliably, we do not guarantee that the Services will be uninterrupted, secure, or error-free.
We reserve the right to modify, suspend, or discontinue any portion of the Services at any time without notice.
We reserve the right to suspend or terminate access to our Services at our sole discretion if we believe a user has violated these Terms or engaged in misuse of the Services.
You may stop using our Services at any time.
Certain provisions of these Terms, including limitations of liability and indemnification, will survive termination.
To the fullest extent permitted by law, Binz Solutions, its employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.
This includes, but is not limited to:Our Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.
We do not guarantee that:
You agree to defend, indemnify, and hold harmless Binz Solutions, its employees, contractors, officers, and affiliates from any claims, damages, liabilities, or expenses resulting from:
These Terms shall be governed and interpreted in accordance with the laws of the State of Missouri, United States, without regard to conflict of law provisions.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
We may update these Terms from time to time.
If significant changes are made, we will update the Last Updated date at the top of this page.
Your continued use of our Services after any changes means you accept the updated Terms.